Serving the West Virginia Offices of the Insurance Commissioner at 900 Pennsylvania Avenue, Charleston, WV 25302 (W.Va. Code § 33-4-12)

Statutory insurance service of process, administrative subpoenas, and coordination with the WV Secretary of State in Charleston (Kanawha County).

Address, Hours & Process Server Cost

The West Virginia Offices of the Insurance Commissioner (OIC)—headquartered at 900 Pennsylvania Avenue, Charleston, WV 25302 in Kanawha County—regulates authorized insurers, surplus lines carriers, third-party administrators, and workers' compensation claims across West Virginia. Process Server West Virginia handles deliveries to 900 Pennsylvania Avenue as well as coordinated statutory insurance deliveries to the West Virginia Secretary of State and commercial registered agents in Charleston.

Order Process Service to West Virginia Offices of the Insurance Commissioner (OIC) ($65–$150) →

Intake Specification / Service Option Verified West Virginia Details Action / Dispatch
Target Entity / Statutory Hub West Virginia Offices of the Insurance Commissioner (OIC) Order Delivery
Verified Street Address 900 Pennsylvania Avenue, Charleston, WV 25302 (Kanawha County) Kanawha County Hub →
Governing WV Statute / Rule W.Va. Code § 33-4-12, § 33-4-13, § 33-6-31(d) (UM/UIM), & § 59-1-2 View WV Rules →
Standard Intake Hours Monday – Friday, 8:00 AM – 5:00 PM ET (Legal Division Intake, Closed on State Holidays) Schedule Run →
Standard Service ($65) First attempt within 3–5 business days + Notarized Rule 4(l) Affidavit Order $65
Rush 24-Hour Service ($95) Next-business-day hand-delivery + Notarized Rule 4(l) Affidavit Order $95
Same-Day Emergency Service ($150) Immediate same-day hand-delivery (orders received before 1:00 PM ET) Order $150

Building Access & Where to Deliver

The headquarters of the West Virginia Offices of the Insurance Commissioner is located at 900 Pennsylvania Avenue on Charleston's West Side (near the I-64 Pennsylvania Avenue interchange). Visitors and process servers check in at the main ground-floor security reception desk, where regulatory subpoenas, administrative hearing filings, workers' compensation protest filings, and agency legal notices are routed to the OIC Legal Division.

Critical statutory rule for West Virginia insurance litigators: under W.Va. Code § 33-4-12 (as amended) and W.Va. Code § 33-4-13, while every authorized and unauthorized insurer transacting business in West Virginia is subject to the regulatory jurisdiction of the Insurance Commissioner, the statutory attorney-in-fact designated to accept civil lawsuit summonses and complaints (including Uninsured and Underinsured Motorist—UM/UIM—actions under W.Va. Code § 33-6-31(d)) is the West Virginia Secretary of State at State Capitol, Building 1, Suite 157-K, 1900 Kanawha Boulevard East, Charleston, WV 25305 (or the insurer's appointed West Virginia registered agent, such as CSC or CT Corporation).

Whenever counsel sends us an insurance subpoena, administrative notice, or civil complaint directed to 900 Pennsylvania Avenue, the assigned process server checks whether the document is an administrative/records subpoena for the OIC Legal Division at 900 Pennsylvania Avenue OR a civil lawsuit against an insurance carrier that requires statutory intake at the WV Secretary of State (Suite 157-K) or the insurer's registered agent—preventing a costly procedural rejection.


Entity Naming, Subpoenas & Witness Fees

When serving an insurance carrier in a West Virginia motor vehicle tort or bad-faith action, or serving a 'John Doe' or underinsured motorist carrier under W.Va. Code § 33-6-31(d), always list the exact NAIC-registered corporate name of the underwriting insurer (e.g., 'State Farm Mutual Automobile Insurance Company' or 'Erie Insurance Property & Casualty Company') along with its Charleston registered agent or the WV Secretary of State (accompanied by the $35.00 U.S. / $40.00 International statutory fee under W.Va. Code § 59-1-2).

When serving a Rule 45 subpoena duces tecum directly on the WV Offices of the Insurance Commissioner at 900 Pennsylvania Avenue for regulatory filings, fraud investigation records, or legacy Workers' Compensation Commission archives, clearly address the subpoena to the Custodian of Records / Legal Division of the WV Offices of the Insurance Commissioner.


Proof of Service (Rule 4(l)) & Same-Day Orders

Every delivery completed at 900 Pennsylvania Avenue (or coordinated with the WV Secretary of State at Suite 157-K) includes GPS verification, time-stamped intake confirmation, and a sworn, notarized West Virginia Rule 4(l) Affidavit of Service within 24 hours.

Submit your order online before 1:00 PM ET for Same-Day ($150) Charleston dispatch, or select our Rush 24-Hour ($95) or Standard 3–5 Day ($65) service.

Other Verified West Virginia Intake Hubs: Corporation Service Company (CSC) • West Virginia Secretary of State — Service of Process Division • CT Corporation System (Wolters Kluwer) • WVU Medicine J.W. Ruby Memorial Hospital / West Virginia University Hospitals, Inc. • Charleston Area Medical Center, Inc. (CAMC / Vandalia Health) •

Upload Documents for Immediate Delivery to West Virginia Offices of the Insurance Commissioner (OIC) →